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Transforming the User Experience through Best-in-Class Support
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"Transforming the User Experience through Best-in-Class Support"
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Opportunities to differentiate through support innovation

Creating effective, sustainable support requires rethinking technology.

People want more high-touch, personalized support but the explosion in the number of devices, the complexity of platforms and need for 24x7, global support makes this high-touch nearly impossible.

This white paper tackles the three customer types and their differences by the approach to technology, experiences and generation.

Included in this white paper:

  • How to support customers across generations
  • Why support is critical to productivity
  • What it takes to transform your customer experience


Offered Free by: CMSWire and LogMeIn
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